Guide 9 of 9

Credits, plans and what a session costs

LiveKhutbah uses credits. You buy them, and each minute of speech uses some. Silence is free. The prices are the same numbers in US dollars, euros and pounds: you pay in your country's currency.

  1. 1What a minute costs

    1 minute of speech in 1 language uses 10 credits ($0.20). Each extra language costs less: 2 languages use 15 credits a minute, 3 languages use 19.

    Transcription only (captions in the speaker's language) uses 5 credits a minute ($0.10).

    A 20-minute khutbah in 1 language uses about 200 credits ($4). Your balance is at the top of the app.

  2. 2Buy credits once

    Open Credits. Pick $5, $20, $50 (+10% credits) or $100 (+20% credits), or type another amount. You pay securely with Stripe.

    Bought credits never expire. Buying credits once also lets you translate into up to 10 languages at once.

    The Credits page: four packs with their credits and minutes, and an Other amount box
  3. 3Or take a monthly plan

    Every week? A plan costs less per minute. Spark ($15 a month, 1,000 credits), Lantern ($39 a month, 3,000 credits) or Lighthouse ($99 a month, 9,000 credits). Pay yearly and get 2 months free.

    Plan credits come each month and are used first. Unused plan credits end at each monthly renewal. You can upgrade, downgrade or cancel any time from Credits.

    The Plans card: Spark, Lantern and Lighthouse, with a Monthly and Yearly switch
  4. 4Let your community help

    Mosques, and organizations that turn on Non-profit organization in Settings, get a Support button on their public page. Anyone can add credits to your balance from there, with a message if they want.

    The support page on a phone: amounts to choose and a message box
  5. 5Earn free credits

    Lumens: every 1,000 credits you use give you a 100-credit bonus.

    Invite another organization: on Credits, copy your link and send it. They get 100 credits to try it. You get 500 credits the first time they buy credits or a plan.

    Everything shows in History on the Credits page.

    The History list: a Lumens bonus, support from the community, and live sessions

Questions

Do I pay for silence?

No. Only minutes of speech count.

What happens if my credits run out during a session?

If your card is saved, the session goes on and the small balance below zero is paid right after. If not, the translation stops when the credits run out. Buy credits before a long session.

Do credits expire?

Bought credits never expire. Plan credits end at each monthly renewal, and when the plan ends.

Is there a contract?

No. Plans are monthly or yearly, and you can cancel any time.

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